Contact us

You've got questions?

We would be delighted to help you. 

Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle, on the Internet or on your smartphone.

 

You can reach us by:  

E-mail at:

bmwconnecteddrive@bmwfin.com 

We aim to respond within 48 hours. 

 

Phone: 

0800 3256 000

Calls are charged at the local rate, plus your phone company's access charge. 

 

We're here: 

Monday – Friday, 8.00am – 6.30pm

Saturday, 9.00am – 5.00pm

Sunday, 1.00pm – 5.00pm

 

Find your local BMW Centre: 

Click here